AIRPORT SERVICES AGENT- GLASGOW

Recruiter
Emirates
Date posted
10 Nov 2017
Employment
Direct employment
Location
United Kingdom, Europe

Aviation job details:

- Working under the direction of the Airport Services Manager or Officer, to represent Emirates and enhance passenger service to both arriving and departing passengers.  Ensure all operational criteria is completed within specified time frames. - To be effective in co-ordination with all internal and external departments such as GHA, other airlines and various authorities at the airport as directed by the Airport Services Manager - Provide assistance to passengers on arrival and departure, ensuring high quality and professional passenger service is maintained at all times. These include ascertaining the requirements of various categories of passengers such as unaccompanied minors, passengers with reduced mobility etc. ensuring appropriate special services and facilities are provided to meet the special service requirements of the passengers. - Co-ordinate the airport operation of chauffeur-driven limousines for eligible passengers after arrival, and open the Emirates arrival information desk. - Monitor the arrival immigration problems, retrieve relevant documentation and report accordingly ensuring adherence to all procedures with regard to travel, immigration and safety regulations. - Monitor check-in including 'queue-combing' to keep passengers informed of checking delays, identifying and g

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