Contact Centre Team Leader - Part Time

Jet 2
Date posted
11 Nov 2017
United Kingdom, Europe
Leeds City Centre

Aviation job details:

Reporting to the Contact Centre Manager, the Contact Centre Team Leader will be responsible for the management of a Team of Travel Advisors including the delivery of customer service and sales targets, recruitment activity, performance reviews and on-going coaching and [...] will also be responsible for the provision of accurate reporting to the Contact Centre Manager on both team performance and individual KPI's and supporting with Contact Centre projects as appropriate. Maintaining up-to-date

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