Expired: Customer Service Agent - with Excellent Conversational Skills

Recruiter
Emirates
Date posted
19 Nov 2017
Employment
Direct employment
Location
Philippines, Asia
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*** IT'S NO LONGER POSSIBLE TO APPLY FOR THIS JOB ***
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Job Purpose:   To handle a broad range of customer contacts, namely inquiries/complaints via telephone, e-mail or fax for the dnata outsource Contact Centre business. The CSA will help provide excellent customer service on new as well as existing Contact Centre accounts and therefore further strengthen and grow the outsourcing business.   Key Responsibilities and Accountabilities - Handle customer contacts that include, but are not limited to, telephone calls, emails, and faxes in a professional manner to provide to meet the requirements of the customer. You will be expected to achieve the individual Key Performance Indicators (KPIs) for any

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