Expired: Customer Service Manager

Recruiter
Ryanair
Date posted
23 Nov 2017
Location
Spain, Europe
Base
Madrid
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Aviation job details:

*** IT'S NO LONGER POSSIBLE TO APPLY FOR THIS JOB ***
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Ryanair is the biggest airlines company in Europe and was built to enable people travel around a very low fares. The company has revolutionised the flight market and has changed the way of doing tourism over the last decade. With more than a 100 million people flying every year and connecting flights from the more remote places in Europe, a career at Ryanair offers several ways to make an important impact this organisation.


The Department

120m passengers choose to fly with us this year and through our ‘’Always Getting Better’’ programme we are passionate about exceeding our customers’ expectations. Whether it is via social media, on the phone or online, we are on hand to provide vital support to our customers when they need it most. The continued drive to improve our customer experience has been reflected in the record passenger numbers and load factors we have had over the last 3 years.


The Role

As Manager of Customer Service, you are responsible for designing new customer service processes along with improving our existing processes.

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