Information Technology - Business Analyst (Customer Servicing - Ground) (891-233)

Recruiter
Singapore Airlines
Date posted
17 Nov 2017
Location
Singapore, Asia
Base
Singapore, , Singapore

Aviation job details:

Tracking Code
891-233
Job Description
  • Streamline business processes and work jointly with business units to identify opportunities to improve service delivery and customer experience at touchpoints on ground
  • Track and identify feasible airline applications, key technology trends and technologies for awareness, and potential adoption by the business.
  • Drive digital transformation through automation on key processes, so as to improve operational efficiency
  • Review and analyse business requirements.
  • Manage projects for minor/major system enhancements and new systems to ensure timely delive
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