Information Technology - Systems Engineer (IT Operations and Service Management) (888-233)
- Singapore Airlines
- Date posted
- 10 Nov 2017
- Singapore, Asia
- Singapore, , Singapore
Aviation job details:
- Tracking Code
- Job Description
- Drive IT Operational Service Delivery and management activities e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents.
- Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms.
- Manage and drive the IT Service Providerâs performance in the IT sourcing contract for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established.
- Serve as the Point of Contact for IT initiative