- Etihad Airways
- Date posted
- 20 Jan 2017
- Direct employment
- United Arab Emirates
Aviation job details:
Provide a wide range of services to premium customers respecting Etihad's quality standards to ensure the achievement of high satisfaction levels.
- Policies and procedures
Follow all relevant policies, processes and procedures so that work is carried out in a controlled and consistent manner
- Day-to-Day Operations
Follow the day-to-day operations related to own jobs to ensure continuity of work. Work is reviewed at several steps along the way for accuracy.
- Safety, Quality & Environment
Comply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment
- Respond and address premium customers enquiries and needs to provide high level of satisfaction
- Receive and address feedback / complaints to ensure they are timely and properly managed
- Identify, collect and report potential safety and service issues to ensure they are timely an