Senior Analyst Usability Research

Recruiter
American Airlines
Date posted
1 Nov 2016
Location
United States
Base
Ft Worth, TX, US

Aviation job details:

Additional Locations: None

Job Description

Prepare and manage user experience testing including task development, testing strategies and goals, customer management, and data analysis and reporting.


PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Facilitate all mobile, tablet, kiosk and desktop user testing sessions

  • Analyze eye tracking data and behavioral observations for each test session

  • Establish testing goals / KPIs

  • Develop tasks and write scripts

  • Create testing strategy

  • Oversee development of functional prototypes for test sessions

  • Recruit and manage participants

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